Customer Service

Your New Company

This globally recognised luxury brand has been delivering beautifully designed home appliances since 1948. Known for quality craftsmanship, innovation, and premium service, they operate in over 100 countries and have a strong local presence in Australia. Based in Alexandria, their close-knit team is now looking for a passionate and proactive Customer Sales Consultant to join them.

Your New Role

This is a varied, fast-paced role where you'll be the first point of contact for retail and commercial customers. You’ll manage end-to-end order processing, resolve enquiries, and coordinate closely with internal teams to ensure everything runs smoothly from sale to delivery.

What You’ll Be Doing

• Handle inbound customer service calls and emails
• Process customer orders into the system
• Provide updates on stock availability, delivery ETA and order tracking
• Raise and manage customer claims, credits, and returns
• Liaise with logistics, sales and supply chain teams to resolve issues

Why You’ll Love It

• Work with a globally recognised brand known for quality and innovation
• Join a supportive, collaborative team based in beautiful offices in Alexandria
• Full training provided, including SAP and internal processes
• Career development and progression opportunities
• Exposure to sales, logistics, customer service and admin
• Discounts on this company's highly sought after products!

About You

• Previous customer service, customer care, order processing, sales, call centre, contact centre or order entry experience
• Good communication skills
  Comfortable working with Microsoft Office
• A team player who thrives on delivering excellent service

Sound Like You?

If you're ready to join a luxury brand where your skills are valued and your potential is supported, click APPLY NOW or email beth.dargan@randstad.com.au for a confidential chat.

Only applicants with full Australian working rights will be considered.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.